logo
menu icon

Privacy Policy

Blog image

StableDoc Privacy Policy

At StableDoc (“StableDoc”, “we”, “us”) your Privacy is top priority to us. This Privacy Policy explains what we do with the personal information we collect from you or about you when you access or use our website or app (together, the “Services”). If you do not agree with our policies and practices, please do not use the services or provide us your personal information.You may be using the Services as a recipient of health care clinical services from us. If so, the protected health information (PHI) that we collect about you in the context of providing those services is governed by applicable country health information privacy laws of the country you are accessing from, not this Policy.

Personal Information We Collect

As you use our website or the Services, certain information may be passively collected by cookies, navigational data like Uniform Resource Locators (URLs) and third parties. As used in this Policy, “personal information” is information that can be associated with or used to identify you. The personal information that we collect about you depends on how you interact with us. Personal information we collect via technology When you interact with our mobile app, web app or website, we collect your personal information if your device or internet browser setting permits us. Such personal information includes:

  • IP Address Mobile
  • operating system version (i.e. Apple iOS)
  • Unique device identifiers like numbers or codes set by the device Settings and preferences
  • Geolocation information - Certain features of the Site use GPS technology to collect real-time information about the location of your device so that the Site can connect you to a Healthcare Professional who is authorized to provide Services in the state where you are located. When accessing Google Maps services on our Site, you are agreeing to Google’s Terms of Service and Privacy Policy. You can turn this option off in your device setting.

Activity information such:

  • Time spent browsing our content
  • Dates and times you visited
  • Information provided by cookies, web beacons and other internet technologies

We may use both session cookies (which expire once you close your web browser) and persistent cookies to make the Site and Services easier to use, to make our advertising better, and to protect both you and StableDoc. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you will not be able to stay logged in to the Site. We may also use Pixels to make the Site and Services easier to use and to make our advertising

Chat And Video Consultation Technology

Our StableDoc platform contains chat and video consultation technology that enable our users to communicate with us live online for the purpose of consultation. Sometimes users can communicate with us without paying for our products and services. When you use our chat or video consultation technology, we may collect some or all of the following information: your email address, first name, last name, location, date of birth, phone number, health information, and any other information you willingly provide to us. You should only provide enough information to us that is necessary to answer our questions.

Text Messaging And E-Mail Notification

If you provide a mobile telephone number and/or email address to us, you are giving your consent and authorizing us or a third party to send you text messages or e-mail notifications especially to notify you of our services such as appointment booking with us. You are not required to give us your consent for these text messages and e-mail notifications. However, withholding your consent may interfere or prevent us from providing you with some or all of our services. You can choose to stop receiving text messages and email notifications from us at any time by simply contacting us.

Profile Information

Profile information such as profile picture/image, name, gender or biography provided to us is always visible to our providers. Other than being visible to our provider, we can share your profile or other personal information only in the circumstances listed below.

How We Use And Share Your Personal Information

We use your personal information to:

  • Depict your EMR using NFT to confirm ownership to you. You may earn revenue on this use of your Health Data by researchers (individuals or organizations) or anybody you so wish to grant access to your data.
  • Provide the Services and create personalized products and services that are unique and relevant to you. For example, we may use your information to remember who you are so you don’t have to enter it again.
  • We also use your personal information to analyze how people use our services, and try to understand what they like about our services.
  • We may use your personal information to communicate with you or to send you marketing promotions and advertising.
  • We may use your personal information as necessary to comply with our legal obligations and to establish, exercise and defend legal claims or enforce our Terms of Use.
  • Sometimes we combine personal information about you from different sources. We might use this information to make guesses about you. We do this to make our products better and to make sure we send you info we think you will be interested in getting.

We Share Your Personal Information In The Following Circumstances:

  • Your personal information may be shared with affiliated companies. This means companies related by common ownership or control. These may be companies that make their clinical services available through our app.
  • We work with third-party services that provide technical support like development, hosting, and other services. They may have access to or may use personal information we have collected to help provide our services.
  • Your personal information may be transferred to advisors, a business partner, or others if any of the following events happen:
  • Another company buys or merges with StableDoc
  • We sell, liquidate, or transfer our assets, such as in the unlikely event of bankruptcy
  • We share your information if we believe doing so is necessary or for legal reasons, for example:
  • We share your information if we believe doing so is necessary or for legal reasons, for example:
  • If we are required by law, regulation, legal process, court order, or subpoena
  • If we are required by law, regulation, legal process, court order, or subpoena
  • If we think releasing information will protect against physical, financial, or other harm, injury or loss of property
  • In connection with an investigation of suspected or actual unlawful activity.
  • We share your personal information with your consent or at your direction

Some of the information we collect may be shared with others in a way that does not identify you. We may combine this information and use it to create statistics or other information. We do not sell or share your information with third parties for their own marketing purposes. For every time we share your data for any other reason outside the above stated reasons, we will ask for your consent before doing so.

Third-Party Services

StableDoc may link to other websites or services provided by third parties. Third-party websites or services do not fall under StableDoc's privacy or security policies. We are not responsible for any third party’s collection of personal information and we encourage you to review their privacy and security policies before giving them any of your personal information.

We allow third-parties like the following to collect your personal information:

  • Business partners
  • Advertising Networks
  • Other advertising services

They may do this through cookies, web beacons, or other types of technologies. This information can be taken and mixed with other personal information across different online services.

Exceptions to request for Deletion of information You may request deletion of your Personal Information by us, however, we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives and we may also retain Anonymous Information about your use of our services. Once we disclose some of your Personal Information to third parties, we may not be able to access that Personal Information and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures. After we delete Personal Information, we may retain De-Identified Data and will continue to use De- Identified Data as permitted under this Site Privacy Policy.

How StableDoc Protects Your Information:

On our part, we ensure to keep personal information we collect and maintain safe from unauthorized access by way of encryption of data when stored in secure facilities, encryption of data in transit where possible and ensuring strict access controls to personal data in our care.

Please note that we can’t guarantee that personal information about you will not be accessed, viewed, disclosed, altered, or destroyed if the safety steps we use to protect information are broken; as no security measures are perfect or impenetrable. StableDoc cannot guarantee the security of any information you transmit to us via network we not control such as internet and any wireless networks.

Children's Privacy

We do not deliberately collect personal information online from under age children depending on the country. If we find someone submitting information to our services is under age based on country law, we will delete any information collected as soon as possible.

Refund Policy

We offer full refund for an appointment canceled 72 hours before the due date, and for a missed appointment resulting from failure of the Doctor to join the call at the appointed time.

Changes To Our Privacy Policy

This privacy policy is subject to change from time to time as the need arises to show changes in our information practices or relevant laws. We may do this without giving prior notice to you. We will post any revised version of the Site Privacy Policy on this page. Continued use of our services following notice of such changes indicates automatic acknowledgement of such updates and you agree to be bound by the terms and conditions of such policy updates. By using our website, mobile app, web app and other product and services, you are agreeing to our collection, use and disposal of Personal Information and other data as described in this our current Privacy Policy and in future updated versions

Subscribe to our newsletter

Receive the latest news, and updates about stabledoc and our products

newsletter image